Privacy notice

The Videotel Inc Privacy Hub is a resource for our customers. You can view our Privacy Policy and learn more about our privacy practices and how you can control your personal information. Plus, you'll find links to third parties that provide information on how to protect your identity online.


We take your privacy seriously, and we want you to know how we collect, use, share and protect your information


This Privacy Policy tells you:

• What information we collect
• How we use that information
• How we may share that information
• How we protect your information
• Your choices regarding your personal information

This Policy applies to Videotel Digital and

Information We Collect / Information You Give Us

We collect and store information you provide through our websites, mobile applications. For example, we collect information from you when you place an order, create an account, call us with a question, create a List, write a review, or use any of our services

The information we collect from you includes things like:

• Your name
• Your mailing address
• Your e-mail address
• Your phone number
• Your credit card number and other payment information

Automated Online Information Collection

We collect information related to your interactions with our websites and apps to create a superior, personalized shopping experience.. This information includes your IP address, browsing behavior while on our website, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, Flash cookies, web beacons, and tags.

Our websites and mobile applications are not designed to respond to "do not track" requests from browsers. To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below

Location Information

Some of our websites and mobile applications may collect certain information such as the type of mobile device you're. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Best Buy has no control over your device's settings.

Public Forums

Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them

How We Use the Information We Collect

We use the information we collect for things like:

• Fulfilling orders and requests for products, services or information Processing returns and exchanges
• Tracking and confirming online orders
• Delivering or installing products
• Marketing and advertising products and services
• Conducting research and analysis
• Establishing and managing your accounts with us
• Communicating things like special events, promotions and surveys
• Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online
• Facilitating interactions with Videotel Digital and others, such as enabling you to e-mail a link to a friend
• Operating, evaluating and improving our business

Data Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements

How We Share the Information We Collect

Videotel Digital does not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf such as:

• Fulfilling orders
• Delivering packages
• Scheduling and performing installations
• Servicing products
• Sending Videotel Digital marketing communications
• Conducting research and analysis
• Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Videotel Digital, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. You will be notified via e-mail and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information

We use a variety of information security measures to protect your online transactions with us. The Videotel Inc websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number.

Your Choices Regarding the Information We Collect

You may choose to:

• Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
• Update and correct your personal information
• Deactivate your account

Request removal of content or personal information posted by you from our website, online service, online application, mobile application, blog, or community forum. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why. Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet as third parties may retain screen shots of Videotel Digital web pages (e.g., cache files

To do any of these, let us know by one of these methods:

• Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
• Call 800-878-4056 or 619-670-4412 with your request and current contact information
• Send an e-mail with your request and current contact information to:
• Send a letter with your request and current contact information to:

Videotel, Inc
681 Anita Street Suite 104
Chula Vista, CA  91911

Our website includes Social Media Features, such as the Facebook Like button and Widgets, the Share this button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.

Privacy Policy Updates

We may need to update our Privacy Policy as Videotel Digital and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes

If you have questions or complaints regarding our privacy policy or practices, please contact us at:

• By Phone: 800-878-4056 or 619-670-4412
• By Email:
• By Mail: Videotel, Inc.
               681 Anita Street Suite 104
               Chula Vista, CA  91911